What to do in an Emergency

We would like to share some important information about what to do in case of an emergency in Spain, particularly for those who may not speak Spanish fluently.

🚨 IN AN EMERGENCY, CALL 112
112 is the main emergency number in Spain and Andalucía.
It is:
● Free of charge
● Available 24 hours a day, 365 days a year
● Available from mobile and landline phones
● Used for all types of emergencies, including medical emergencies, accidents, fires,
police assistance and rescues.
English-speaking operators are available in Andalucía, as well as Spanish, French,
German and Arabic.
You do not need to decide whether you need an ambulance, police or the fire brigade. The
112 emergency service will assess the situation and coordinate the appropriate emergency
services.

📞 Other important numbers
061 – Emergency Medical Services
For serious medical emergencies in Andalucía, such as loss of consciousness, suspected heart
attack, serious accidents, drowning or severe poisoning.
091 – Policía Nacional
For emergencies requiring the National Police.
062 – Guardia Civil
For emergencies requiring the Guardia Civil.

If you are unsure which service you need, call 112.
📍 What information should you give when calling 112?
Try to remain calm and clearly explain:
● What has happened?
● Where are you? Give the exact address or location if possible.
● How many people are involved or injured?
● Any other important information about the situation.
The operator will ask you questions and arrange the appropriate help.

📱 Emergency location
The Emergencias 112 Andalucía service also has an app which can help provide your
location to the emergency services when the relevant location function is enabled.
We recommend saving 112 in your phone now, before you need it.
Please remember: Age Concern Marbella–San Pedro is not an emergency service. In an
emergency, always call 112.

Stay safe,